Instagram & WhatsApp sales automation

The bot answers. You ship.

I build full Instagram and WhatsApp sales systems for D2C brands doing 30+ orders a day — from first DM to ready-to-ship order, the system runs without you touching it.

100+
DMs handled / day
4wk
Build timeline
24/7
Response coverage
<5s
Reply time

Don't take my word. Watch the system work.

Built for Kiona — a Kerala-based women's clothing brand with 4 outlets and 66.9K Instagram followers, doing 100+ DMs per day. The system handles inquiries, takes orders, collects payment and address, then pings the owner with the complete order ready to ship.

Case File · Kiona Store 4 retail outlets · 66.9K followers
Kerala, India
01 · The system 0:38

The chatbot handling a sale.

A real DM, real product, real payment flow. End-to-end automation, recorded live.

02 · The client 3:23

Kiona's owner, in his own words.

The before-and-after of running a 100-DM-a-day Instagram business with and without the system.

A full sales system, not a chatbot.

Anyone can build a bot that answers FAQs. I build the entire flow — inquiry to dispatch — so the owner only touches the business when an order is ready to ship.

01

Instagram DM sales chatbot

Replies to DMs, Story replies, and Reel replies. Answers product questions, takes orders, generates the bill, collects payment screenshots, captures address and phone — all in chat.

02

WhatsApp commerce automation

Migrate from personal WhatsApp to the official Business API. Send catalogs, run campaigns, automate order flows without your account getting flagged for spam.

03

Product database + inventory

Drop a product photo in Google Drive with details in the filename — the database updates automatically. The bot pulls live product info on every customer query.

Slow DMs are quietly expensive.

Most owners never sit down to do this math. When they do, the price stops feeling like a cost.

The real cost of slow DMs

For a brand at 50 DMs / day
Time per DM (read, check, reply, follow up)
~5 min
Staff hours per month spent on DMs
125 hrs
Direct labour cost (at ₹200/hr)
₹25,000 / mo
Annual labour cost alone
≈ ₹3,00,000

The build is priced at 25–35% of one year's labour cost — and that's before counting the customers lost to slow replies, which is additional revenue on top. We'll work through your real numbers on the call.

Three ways to work together.

Transparent pricing. No retainer lock-ins. Most clients start with a full build and decide on ongoing support after launch.

Maintenance
7,500 / mo
For brands who want the system to keep running quietly.
  • System monitoring + uptime
  • Bug fixes and minor edits
  • FAQ updates as needed
  • Database support
Growth
15,000 / mo
For brands who want the system to keep getting better.
  • Everything in Maintenance
  • Monthly optimisation session
  • New feature additions
  • Performance review + reporting

If your DMs are piling up faster than you can answer them — let's talk.

A fifteen-minute call. That's all.

Enough to understand your setup, run the math on your specific numbers, and walk you through exactly what this would look like for your business. No pitch deck, no pressure.